Cookie Policy

1. Owner and contact information of website

  • Company name: TSI Quality Services

  • Company license number: 636382

  • Address: Office 607, Building 1, Bay Square, Business Bay, Dubai, UAE

  • Email: enquiries@culturexcellence.com

2. Scope of policy

This policy applies to the websites and / or domains related to Culture Excellence, specifically:

  • Public website: https://www.culturexcellence.com

  • Reporting webapp: https://app.culturexcellence.com

  • Survey links served from: https://surveys.culturexcellence.com

3. What are cookies?

Cookies are used in almost all websites today and are in many cases necessary to provide services on the website.

A cookie is a small script placed on the user’s computer or mobile device (e.g. PC, tablet, smartphone etc.). Cookies (and similar technologies) are small pieces of information stored on the user’s device (smartphone, tablet, computer, etc) when they visit and / or browse a website. They can (for example) be used to store the user’s active login session, tracking what sites they have visited and saving user preferences, to name a few. When a website creates a cookie on the user’s device, the domain as well as the duration and the cookie content itself are stored.

Some cookies are only stored on the user’s device as long as the user has their browser open (session cookies). Other cookies are stored for a longer period of time (persistent cookies). When the user return to the website the session cookies will be placed again, while the persistent cookie is automatically renewed.

 

4. Types of Cookies

Cookies can be classified based on their purpose; the websites related to Culture Excellence may employ the use of the following cookie types:

  • Functional cookies: these are necessary to display and interact with the website correctly,

  • Preference cookies: these are used to remember preferences the user has made in the past and apply the same settings once the user visits the website again,

  • Statistics cookies: these are used to gather information about how the website is used, for example tracking what pages were visited and which links were clicked.

 

5. Technologies Similar to Cookies

By “similar technologies” we mean any type of browser-based data storage and recovery functionality exposed by modern browsers on user devices, the most common ones include:

  • Browser local storage,

  • Browser session storage.

 

6. Cookies declaration

For websites related to Culture Excellence, the following cookies apply:

6.1. Public website (https://www.culturexcellence.com)

TSI Quality Services (“TSI” / “we” / ”us”) uses Squarespace to host the Culture Excellence public website (https://www.culturexcellence.com); the cookies used on this website are outlined on the following page:

 https://support.squarespace.com/hc/en-us/articles/360001264507

 Note: the public Culture Excellence website does not include user accounts or shopping cart functionality; accordingly, the cookies mentioned on the above page related to user accounts and shopping carts do not apply.

 

6.2. Survey website (https://surveys.culturexcellence.com)

Culture Excellence surveys are built, configured and provided via a third party tool (see here for details of TSI’s sub-processors) and served on the following domain: https://surveys.culturexcellence.com

The following cookies apply:

  • Name:  sg-response-{survey-id}

  • Purpose: Prevent duplicate survey responses

  • Type: Functional - cookie

  • Duration: 3 months

 

6.3.  Reporting platform website (https://app.culturexcellence.com)

The following cookies apply to the reporting webapp hosted at https://app.culturexcellence.com: 

  • Name: unusedFilterHideForever

  • Purpose: Hide notification regarding unused filters in reports

  • Type: Preference - localStorage

  • Duration: Persistent

  • Name: token

  • Purpose: Login token and expiry timestamp for the currently logged in user (deleted on logout)

  • Type: Functional - localStorage

  • Duration: Persistent

  • Name: user

  • Purpose: Information about the currently logged in user (deleted on logout)

  • Type: Functional - localStorage

  • Duration: Persistent

  • Name: redir

  • Purpose: Redirect to desired URL after login

  • Type: Functional - sessionStorage

  • Duration: Session

  

The Cookie declaration was last updated on 7th August 2023.

  

7. How can you delete or disable cookies?

The procedure for deleting or disabling cookies on your device depends on the browser you are using. If you are using a PC, you can delete cookies by using the keyboard shortcut [CTRL]+[SHIFT]+[Delete]. If this procedure is not successful or if you are using a MAC computer, please click the link in the browser you are using:

 

8. Do you have any questions?

If you have any questions about cookies, please email: enquiries@culturexcellence.com